Privacy Policy

JBAR Cosmetics IE Ltd (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data and ensuring transparency in how we collect, use, and store information when you shop with us online or through other interactions with us.

This Privacy Policy outlines how we, as the Data Controller, handle your personal information as a customer or visitor on our website, other digital platforms and associated services, in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Introduction

This Privacy Policy should be read alongside our Terms & Conditions and Cookie Policy.

By accessing or using our website, creating an account, placing an order, or subscribing to our marketing, you confirm that you have read and understood this policy.

2. What Personal Data We Collect

“Personal Data” means any information that identifies you as an individual. We may collect and process the following categories of personal data:

3. Data You Provide to Us Directly:

Identity Data: Name, date of birth, gender, title, and other personal identifiers
Contact Data: Email address, billing and delivery addresses, phone numbers
Financial Data: Payment card or bank details (used for transaction purposes only)
Order & Transaction Data: Order history, payment method, transaction dates
Profile Data: Login credentials, preferences, feedback, reviews
Marketing & Communication Data: Preferences for receiving marketing and communication
Customer Support Data: Information provided through customer support inquiries

4. Data We Collect Automatically:

Technical Data: IP address, browser type, device ID, time zone settings, operating system, and website usage statistics.
Usage Data: Information about how you interact with our website and services

5. How We Collect Your Data

We collect data through:

Account registration or checkout on our website
Newsletter and promotional sign-ups
Orders placed via our website
Customer service queries or complaints
Participation in promotions, giveaways, or product reviews
Browsing activity (via cookies and similar technologies)
Social media engagement (e.g. following, commenting, tagging)

6. Personal Data from Third Parties (Under GDPR)

We may also obtain personal data about you from:

Social media platforms (e.g. if you link your account to Facebook, Instagram, Google, TikTok, etc.)
Public sources or marketing partners
Trusted third-party service providers who help us deliver services (e.g. payment processors, marketing tools, delivery providers)

7. How We Use Your Personal Data

We will only process your personal data where we have a legal basis to do so. This includes:

To fulfil orders, provide customer service, or operate loyalty programmes
Where you have agreed to receive marketing, special offers and promotions
To comply with applicable laws or respond to legal requests
To manage our business, improve services, prevent fraud, or enforce terms

You can unsubscribe from marketing at any time by clicking the “unsubscribe” link in our emails or by contacting us.

8. Data Retention – How Long We Keep It

We retain personal data only for as long as necessary for the purpose for which it was collected, including to:

Maintain customer relationships
Comply with legal or regulatory requirements
Marketing preferences: Until you unsubscribe
Resolve disputes or enforce our terms

If you’d like more details on our retention periods, please contact us using the details below.

9. Your Data Protection Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to or restrict how we use your data
Withdraw consent at any time (where applicable)
Lodge a complaint with the Data Protection Commission (Ireland)

To exercise any of these rights, please contact us at the email address below. We may need to verify your identity before processing your request.

10. Sharing Your Data

We never sell your personal data. However, we may share it with trusted third parties, including:

Payment providers (to process transactions)
Delivery services (to ship your orders)
IT and website support services
Email marketing platforms
Legal or regulatory bodies if required

All service providers are contractually obliged to keep your data secure and use it only for the services we’ve requested.

11. How We Protect Your Personal Data

We are committed to protecting your information. We use industry-standard physical, technical, and organisational security measures to safeguard your personal data against loss, misuse, or unauthorised access.

However, no online system is completely secure. While we do our best to protect your information, transmission of data over the internet is at your own risk. You are responsible for maintaining the confidentiality of your account details and passwords.

12. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be shown at the top. Where required by law, we will notify you of any significant changes.

13. How to Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, you can contact us at:

Email: Info@jbar.ie

Post: JBAR COSMETICS IT LTD

28 CAPEL STREET

DUBLIN 1

D01 A0X6